Windows® 10 or later, Windows 8, Windows 7It would be great if you can provide more information regarding this issue.
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Please answer these questions for a better understanding:ġ) Does it show any error message when you try to use the camera device?Ģ) How did you update the webcam drivers on the computer? Did you install the latest Windows 8 compatible drivers from the Logitech website?ģ) Does this happen with all the applications that use the webcam device?Ĥ) Were you able to use this device on this Windows 8 computer in the past? If yes, what are the recent changes that you have made to the computer prior to the issue?įollow these methods and let’s know the result. Method 1: Run the Hardware Troubleshooter LOGITECH C525 DOWNLOAD INSTALL
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The Hardware Troubleshooter is an automated tool which checks the hardware connected to the computer for any known issues and provides the details on how to fix them. Follow these steps to run the troubleshooter.Ī) Press “Windows Logo” + “W” keys from the keyboard.ī) Type “ Troubleshooting” in the search bar and press “ Enter”.Ĭ) In the “ Troubleshooting” window, click on “ View All” on the left pane.Į) Click on “ Advanced” and then click on “ Run as Administrator”.į) Click “ Next” and follow the on-screen instructions to complete the troubleshooting process. You may also check the troubleshooting report and let’s know the details. You can also try the suggestions given by the troubleshooter and check if that helps. If that doesn’t help, then try the next method. On the un-installation window, if you have an option: “ Delete Method 2: Uninstall and Reinstall the latest Windows 8.1 Compatible DriversĪ) Press “Windows Logo” + “X” keys on the keyboard.ī) Click on “ Device Manager” from that list.Ĭ) Search for the webcam device from the device list, right click on it and then select “ Uninstall”. The driver software for this device” you may select that and then remove the corrupted drivers from the computer.ĭ) Follow the on-screen instructions to complete it and the restart the computer if prompted.Īfter the restart, you may again open theĭevice Manager and then click on the “ Scan for hardware changes” button at the top of theĭevice Manager window and check if Windows 8.1 detects the Bluetooth device and installs an appropriate driver for it automatically. If that happens, then check if it resolves the issue. Step 2: Check the Windows updates for any latest driver updates.Ĭheck in Windows updates if any driver updates are available.